General Terms and Conditions
Last Update : March 13, 2026
1. Definitions
Account refers to a User’s individualized and dedicated digital environment which allows access to the Solution.
Administrator refers to any natural person expressly authorized by the Client to manage the Solution and access to Users’ Accounts.
Agreement refers to the contractual agreement between the Parties, consisting of the Special Terms, the General Terms, the Annexes and any amendment thereto.
Annexes refers to Annexes 1, 2 and 3.
Client refers to the legal entity which concludes the Agreement with Presti.
General Terms refers to the present terms.
Input refers to data, including information, text, images, video, personal data, and content in any format provided by the Client when using the Solution.
Offer refers to the commercial offer subscribed by the Client in the Solution.
Output refers to any image, video, text or visual content generated by the Solution in response to the Input provided by the Client.
Party refers individually to Presti or the Client, and collectively to Presti and the Client.
Personal Data Regulation refers to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the French Law n° 78-17 of 6 January 1978.
Presti refers to Teker AI SAS, a company incorporated and registered under the laws of France, having its registered office at 7 rue Ernest Renan, 75015 Paris (France) and with registration number 917 494 114 R.C.S Paris.
Intellectual Property Rights refers to all intellectual property rights including patents, trademarks, designs, copyright, database rights and related protections worldwide.
Solution refers to the online platform accessible at https://scale.presti.ai/ and all of its subdomains enabling the Client to create, edit and manage visual and multimedia content using artificial intelligence.
Special Terms refers to any specific terms agreed upon between Presti and the Client to define the terms of their collaboration.
Third-Party Provider refers to any external provider of artificial intelligence models, services or technologies integrated into the Solution.
User refers to any natural person employed by or acting as a duly authorised representative of the Client and having access to an Account.
2. Purpose and Scope of the General Terms
Presti is a technological platform that enables the Client to create, edit and manage visual and multimedia content — including images, videos and text — using state-of-the-art generative artificial intelligence models provided by Third-Party Providers.
The purpose of the General Terms is to govern the conditions under which the Clients and Users may use the Solution.
3. Contractual Documents and Hierarchy
The Agreement consists of:
- the Special Terms
- the General Terms
- the Annexes
In the event of a contradiction between these documents, the following hierarchy applies:
- The Special Terms
- The Annexes
- The General Terms
If the Parties wish to include additional documents within the scope of the Agreement, they must agree in writing and specify their relationship with the existing documents.
4. Undertakings of the Client
4.1 Fair and Lawful Use
The Client undertakes to:
- Prevent any access to the Solution or the Account by unauthorized third parties
- Prevent any behaviour likely to harm or disrupt the Solution
- Not introduce viruses or malicious programs into the Solution
- Not upload illicit content, including content violating intellectual property rights
- Ensure it holds all necessary rights to use the Input
- Not harm Presti’s reputation or image
- Not compete with Presti using the technologies provided
- Comply with applicable laws and regulations
- Comply with the acceptable use policies of Third-Party Providers
The Client undertakes to use the Solution fairly and in accordance with its intended purpose.
4.2 Acceptable Use Policy
Without limiting Section 4.1, the Client shall not use the Solution to:
- Generate misleading or fraudulent content, including deepfakes impersonating individuals without consent
- Generate illegal, defamatory, hateful or violent content
- Reverse engineer or replicate AI models used by the Solution
- Use automated systems or bots to scrape the Solution
- Circumvent technical limitations or access controls
Violation of this policy may result in immediate suspension or termination of access.
4.3 Compliance with the Agreement
The Client confirms that it has the legal authority to conclude the Agreement.
The Client undertakes to ensure that its Administrators and Users comply with the Agreement.
The Client acknowledges that it is solely responsible for the use made of the Accounts and the Solution.
5. Undertakings and Guarantees of Presti
5.1 Provision of the Solution
Presti undertakes to provide the Solution according to the Special Terms and the selected Offer.
The Solution is intended to be available twenty-four hours a day and seven days a week, except in cases of force majeure, maintenance or third-party disruption.
Due to internet infrastructure and dependence on Third-Party Providers, Presti cannot guarantee permanent availability.
Presti’s obligations are obligations of means and not obligations of result.
5.2 Support and Maintenance
Presti maintains the Solution.
In case of a malfunction lasting more than eight hours, Users will be notified by email.
Support requests should be sent to:
Presti undertakes to respond according to the selected Offer and use reasonable efforts to resolve incidents.
6. Third-Party Providers and AI Models
6.1 Use of Third-Party AI Models
The Solution integrates AI technologies provided by Third-Party Providers including:
- Google LLC – image generation models
- OpenAI Inc. – text generation models
- Kuaishou Technology (Kling AI) – video generation models
- Photoroom SAS – image processing services
Presti may add or remove providers at any time to improve the Solution.
6.2 Data Processing by Third-Party Providers
To the best of Presti’s knowledge, Third-Party Providers do not use Client Input or Output to train their models.
However, Presti cannot guarantee future policy changes by those providers.
6.3 Limitation of Responsibility
Presti shall not be liable for:
- Interruptions caused by Third-Party Providers
- Changes to their terms of service or pricing
- Bias or inaccuracies generated by AI models
- Regulatory changes affecting AI services
7. Financial Terms
The Client may access a free trial version with limited features.
Additional features are available through paid subscription plans.
Subscriptions are billed monthly or annually and renew automatically unless cancelled.
Late payments incur interest equal to three times the legal interest rate plus a €40 recovery fee.
8. Guarantees
8.1 Guarantees of the Client
The Client guarantees that it holds all rights necessary to use the Input.
The Client indemnifies Presti against claims arising from misuse of the Solution.
8.2 Guarantees of Presti
Presti guarantees the proper provision of the Solution under an obligation of means.
The Client acknowledges that AI-generated Output may contain errors or inaccuracies.
9. Liability
9.1 Liability of the Client
The Client is solely responsible for damages resulting from its use of the Solution, Input or Output.
9.2 Liability of Presti
Presti shall not be liable for indirect or consequential damages including loss of profit or data.
Presti’s total liability is limited to the amounts paid by the Client during the twelve months preceding the claim.
10. Intellectual Property
10.1 Rights on the Solution
The Solution and its components are protected by Intellectual Property Rights.
10.2 Rights on the Input
The Client remains the sole owner of the Input.
The Client grants Presti a licence to process the Input solely for providing the Solution.
10.3 Rights on the Output
Subject to payment of applicable fees, Presti assigns to the Client any rights it may hold on the Output.
The Client acknowledges that AI-generated content may resemble content generated for other users.
10.4 Aggregated Data
Presti may use anonymized usage statistics to improve the Solution.
11. Duration, Suspension and Termination
The General Terms apply for an indefinite period.
Presti may suspend access in cases including:
- breach of the Agreement
- excessive infrastructure use
- payment incidents
- security breaches
- violation of acceptable use policies
Upon termination, Client data will be retained for thirty days before deletion.
12. Personal Data
The Parties agree to comply with GDPR and applicable data protection laws.
The Client acts as data controller and Presti acts as data processor.
13. Confidentiality
Each Party agrees to keep confidential all information exchanged within the framework of the Agreement.
This obligation remains in force for three years following termination.
14. Force Majeure
Neither Party shall be liable for delays caused by events beyond their control, including natural disasters, wars, cyberattacks or infrastructure failures.
15. Modification of the Agreement
Presti may modify the Solution or the General Terms for regulatory or operational reasons.
Changes become effective sixty days after notification unless required earlier by law.
16. Miscellaneous
Severability
If a provision is invalid, the remaining provisions remain in force.
Assignment
The Client may not assign the Agreement without Presti’s consent.
Entire Agreement
The Agreement constitutes the entire agreement between the Parties.
Notices
All notices must be sent by email to:
17. Governing Law and Jurisdiction
The Agreement is governed by French law.
Any dispute shall be submitted to the exclusive jurisdiction of the Paris Commercial Court (Tribunal de commerce de Paris).